How to Prescribe With OSRX
First-time prescribers must complete a new prescriber registration form. Once submitted, we will promptly contact you to discuss our compounded medications, pricing, delivery and shipping options as well as answer any questions you may have.
3 Easy Ways to Prescribe With OSRX
Unfortunately, due to HIPAA laws, we cannot accept any prescription through email.
Frequently Asked Questions
Do you offer volume discounts?
Yes, we do! Please contact us for more information at support@osrxpharmaceuticals.com.
Are your medications eligible for insurance reimbursement?
No, OSRX compounded medications are affordably priced to be cash-pay only.
When will my patient be contacted?
If a patient doesn’t receive a call or text within two business days, they can call (855) 466-1076.
OSRX Pharmacy will be calling your patients from a (406) Area Code to confirm their address and take payment. They will also receive a text message with an order number and link to where they can easily verify their address and pay online. Once verification/payment is complete, their prescription will be mailed to their home.
Patients will receive a text message with tracking info when their prescription ships. The prescription will arrive via USPS (3–7 business days).
When can my patient expect their medication?
Upon receipt, prescriptions are processed and prepared for shipping by the end of the next business day. Once processed, medications are shipped to the patient via USPS (3–7 business days) or your facility via 2-day FedEx – expedited shipping available for an added fee.
If you have immediate needs, please contact us at (855) 466-1076.
When can patients contact OSRX to submit payment or check a prescription’s status?
We encourage patients to wait two business days following the submission of their prescription before contacting OSRX to check the status of their prescription or pay their bill.
After that two-day processing period has passed, patients can pay for their medication quickly and easily online with their order number that will be provided to them via text message. We also accept payment via phone at (855) 466-1076.
When necessary, our staff will attempt to contact patients up to three times via phone to confirm shipping addresses and/or request payment.
How can patients pay for their medication?
Patients can pay for their medication on our secure website at paymyosrx.com or by calling our staff at (855) 466-1076.
Online payment is the quickest and easiest of the two options — patients simply enter their phone number, date of birth and payment amount (invoice number is not required). Patients should wait two business days following the submission of their prescription before contacting OSRX or paying online. This two-day grace period allows us to properly verify and enter the prescription into our system. We appreciate your understanding and cooperation.
Is there a patient portal for my patients?
Yes, patients can email us at support@osrxpharmaceuticals.com for credentials to access their patient portal.
Do you have patient information handouts?
Yes, we do! You can find them on our Prescriber Resources page.
OSRX medications carry serious risks. Please click here to view potential adverse events and contraindications. *For professional use only. OSRX specializes in customizing compounded medications to meet unique patient needs. Compounded drugs are not FDA-approved, which means they have not undergone FDA premarket review for safety, effectiveness, and quality.
